333 West Ocean Blvd.
Long Beach CA 90802
Phone: (562) 570-LBDS (5237)
Fax: (562) 570-6753
Language Access Policy

On August 13, 2013, the City of Long Beach adopted a Language Access Policy (LAP) finding and declaring that there are people who live, work, and-pay taxes in the City of Long Beach, who are unable to communicate effectively in English because their primary language is not English. It is of importance that residents, regardless of their proficiency in English, have access to City programs and services. The LAP establishes standards and procedures for providing equal access to City services and programs to all residents, including those with limited proficiency in English.

The LAP exceeds the state requirement under the California Dymally-Alatorre Bilingual Services Act, Government Code 7290 et seq., which generally requires state and local public agencies serving a substantial number of limited English-speaking people to provide services and materials in the language(s) spoken by those persons, to the extent that funding is available. According to the 2009-2011 American Community Survey 3-Year Estimate, Spanish-speaking residents qualify under the State definition. However, based on the City's substantial number of limited English speaking Cambodian and Filipino residents, LAP is also to be applied to the Cambodian and Filipino population of Long Beach.